Terms and Conditions of Use

Last update: December 4, 2025
Responsible: HG Plan Management, Lda
Headquarters: Estrada do Sineiro, nº 48, 6200-209 Covilhã, Portugal
Email: geral@hgplan.pt
Phone: +351 928 406 094

1. Acceptance of Terms

By accessing or using the HGPlan website (hereinafter referred to as the “Website”), you acknowledge that you have read, understood, and agree to comply with these Terms and Conditions, as well as all applicable laws.

If you do not agree with any of the provisions set forth herein, you must immediately cease using the Website.

2. Service Provided

The Website is intended to provide information about services provided by HG Plan Management, Lda, including, but not limited to:

  • institutional information,

  • contact requests,

  • service scheduling,

  • provision of documents or informational content.

The company reserves the right to change, suspend, or discontinue any feature of the Website at any time without prior notice.

3. Intellectual Property

All content on the Website—including text, images, logos, graphics, icons, videos, documents, software, and structure—is the property of HG Plan Management, Lda or duly authorized third parties, and is protected by Portuguese and European copyright and intellectual property laws.

The user is prohibited from:

  • copy, reproduce, or distribute any content without prior authorization;

  • modify, adapt, translate, or create derivative works;

  • use the content for commercial purposes without the company’s written permission.

4. License to Use

You are granted a limited, non-exclusive, and non-transferable license to use the Website solely for personal, non-commercial purposes.

This license does not permit, in particular:

  • reverse engineer, decompile, or translate any part of the Website software;

  • remove copyright or proprietary notices;

  • use the Website in a fraudulent, abusive, or security-compromising manner.

Violation of these terms will result in immediate cancellation of the license.

5. User Content

If the user submits data, forms, messages, or other content through the Website, they declare that:

  • the content is true and accurate;

  • does not violate the rights of third parties;

  • does not contain viruses, malicious scripts, or illegal content.

The company may refuse or remove any content deemed inappropriate.

Disclaimer

The Website and its contents are provided “as is.” HG Plan Management, Lda does not guarantee that:

  • the Website operates without interruptions, errors, or failures;

  • the content is accurate, complete, or up-to-date;

  • access is continuous and free from viruses and malicious components.

The company may temporarily suspend the Website for maintenance, updates, or other technical requirements.

7. Limitation of Liability

To the extent permitted by law, HG Plan Management, Lda shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

  • use or inability to use the Website;

  • loss of data or interruption of activity;

  • use of external websites accessed through links on the Website.

The user assumes full responsibility for the use of the Website.

8. Links to Third-Party Websites

The Website may contain links to third-party websites.
HG Plan Management, Lda:

  • does not control,

  • does not guarantee,

  • nor does it assume responsibility for the content, policies, security, or practices of these websites.

You access such links at your own risk.

9. Data Protection and Privacy

Use of the Website implies reading and accepting:

  • Privacy Policy

  • Cookie Policy

These policies are available on the Website and define how we process users’ personal data in accordance with the General Data Protection Regulation (GDPR).

10. Alternative Dispute Resolution (ADR)

In the event of a consumer dispute, the user may resort to an Alternative Dispute Resolution Entity.
The list of ADR entities can be found at:
https://www.consumidor.gov.pt/

HG Plan Management, Lda also informs that it is not obliged, nor does it undertake any commitment, to adhere to a specific RAL mechanism.

11. Changes to the Terms

HG Plan Management, Lda may update or change these Terms and Conditions at any time.
The updated version will be published on the Website with an indication of the date of revision.

Continued use of the Website after publication constitutes acceptance of the changes.